sharanjit s Dcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Federal Way-Auburn, Washington

Refused to honor replacement under warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need them to replace my old battery with charged battery Thank you
View full review
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Federal Way, Washington

Refused to honor replacement under warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
bbatteryWhen I purchased battery I was told that you are in our system You can replace battery free within two years but They could not find my name on their computer,refused to replace
View full review
tyler j Csy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milton, Washington

The store in milton wa. is dishonest, decieving and should be closed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I went to the budget batteries in Milton WA. and wanted my batteries charging system tested,the disrespectful boy that worked there played me like I was a real idiot and told me I had to buy a new battery in order for him to test it!!!!!! We all work for our money, we all want more but don't try and get it dishonestly, you wont like the results!!!!!!! So proceeded to call my friend whom works for the company and he told me just to come to his store and he would take care of me but i ended up getting a new one with a 3 year warranty for less and all is good now
View full review
Loss:
$50
Cons:
  • Staff
Reason of review:
Poor customer service

Preferred solution: replace the staffing at the milton store

Anonymous
map-marker Peterborough, Ontario

The worst!!

i should have looked up reviews before i ordered from this company. i ordered a battery and they never sent it. after 2 months of email correspondence and them sending me a tracking number that meant nothin., i have a feeling i was just talking to some lacky who kept telling me to make sure my post office wasn't holding it. generally just giving me the runaround. i finally had to resort to make a case with paypal to try and get my money back when they stopped responding to me. this company is total ***. i am warning you. do not give your money to this company! and research whatever company you do order from. i have learned my lesson. never again. research these companies before ordering.
View full review
Loss:
$50
batterybomb
map-marker Tallahassee, Florida

Budget Battery Rip Off

I charged the camera battery. And it would not take a picture.They told me to try charging it again. I took two pics and then it died again. I believe this battery was dead and of poor quality. Perhaps it was a Chinese counterfiet. And this is just half of the story. The customer service of Ft Lauderdale is the poorest quality of any company I have ever dealt with. Everything that he promised was a lie! He told me I could buy another battery and send the "bad" battery back and sometime after that I could get credit. That would have cost almost $80 for 2 camera batteries. Hellooooo. I have waited for 4 days for a RMA (return merchandise authorization) which I never got. I had to spend $6.66 for returning it myself certified. I'll find the battery somewhere else. Don't ever buy a budget battery from Ft. Lauderdale if you want one that works and receive decent customer service.Order date was Feb 21st and today is March 18th. After a month, here I am with no battery.
View full review
atlas Kco
map-marker Valley Village, California

Budget Batteries of Fort Launderdale are Thieves

Watch out for the old Internet bait and Switch. What they advertise is not what you will get. They claim to "reserve the right to send you whatever junk they got in stock". Consumer beware. Also watch your invoice as it may something other than what you ordered. They will never admit to anything and very quickly resort to name calling and threats as a way to try and intimidate. Did some research on these guys and there is plenty of complaints out there just like this one. Shop else where and save yourself the trouble. These guys are immature little crooks.
View full review
Loss:
$120
6 comments
Guest

I got a battery from them and it stated clearly on the site that it was a replacement for the original. Maybe you should look more closely before ordering something or call the company to verify that the battery you need is the battery you are ordering. The people on this blog sound very bitter about a battery they ordered that was not what they were expecting and are upset because they had to send the battery back with there own money.

Greg you think that Budget Batteries tried to get your phone and internet disconnected so they would not give you a refund :grin Please listen to what you are saying you sound like a lunatic!!!!

Guest

Change you credit card number after doing business with them! This company can't be trusted

Guest

Hey Greg,

Contact the Broward County, Florida, Consumer Protection Division to file a complaint. Budget Batteries resides in their county.

954-765-****

www.broward.org

You also have other resources where you can file legitimate complaints that will help other consumers to avoid doing business with this organization.

Some of these include the Federal Trade Commission, the Better Business Bureau, the Department of Consumer Affairs in Washington and your credit card company who also tracks companies like Budget Batteries. As a consumer you have rights so take advantage of these agencies.

Best of Luck.

Guest

I ordered a battery from budgetbatteries.com, and I ordered the model number from the old battery. The battery arrived and didn't work.

Abe in returns said I should have ordered a battery for a totally different light than the one I own. He was very rude, and I asked how I needed to return the battery for a refund. Abe would not give me the return number I needed, said it would be emailed to me in a "couple of days," and hung up on me. Of course I paid for the shipping for the item, and I would have to pay for the return shipping, and they deduct 15% of the purchase price for a restocking fee.

After several calls I finally received the return number and return instructions by email, but here is the kicker. I received a call from my internet provider saying they had received a phone call from someone saying they were me, telling them to shut down my phone and internet service. Problem was he kept giving my cell phone number, instead of my home phone number as my home number to disconnect because that was the number I used in my contact when I made my internet purchase with budgetbatteries.com. I personally believe someone at budget batteries tried to sabotage my phone and email.I spoke with a supervisor at my internet provider, and the order to cut off my phone and internet service was recorded, and the phone number was captured.Funny thing I got the email with the return information after the call to disconnect my service.

I believe they tried to get it disconnected so I could not get the return information and get a refund for the battery, especially since it must be returned in 14 days.

I will never do business with budget batteries again, and I suggest you do research on complaints with their company, and make your own decision.

Greg

Guest

Consumer Beware. Sounds like Budget Batteries still can't come up with a real legitimate response to this consumer complaint.

Their website and invoice clearly state what the consumer is buying and expecting to receive but in reality you may (or may not) receive what is advertised or shown on your invoice. The issue is just that simple "deliver what you advertise and what is stated on your invoice" yet they just can't seem to get it. They would rather spend their time arguing with the customer and using intimitation rather than just making it right. This is not a company you want to do business with.

Sounds like they remain in denial about their responsibility to themselves and the consumer.

This is clearly a case of Deceptive trade practice......Buy elsewhere and save yourself the headache. Dealing with these guys isn't worth it.

Guest

Keep in mind that sometimes the customer isn't always right. Businesses just can't afford to pay for return shipping every time a customer orders the wrong thing. Some customers believe that burning down an office building is an acceptable justice for having to pay their own return shipping.

View more comments (5)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article